Privacy Policy
Last updated: January 1, 2026. This policy applies to all users of lipologyevents.com.
1. Information We Collect
We collect information you provide directly to us, including: • Account information: name, email address, phone number, and password when you create an account. • Payment information: processed securely through Stripe, Inc. We do not store credit card numbers, CVVs, or full card details on our servers. • Order information: shipping address, billing details, and purchase history. • Communications: any messages you send us via email or contact forms. We also collect information automatically: • Device information: IP address (via Cloudflare), browser type, operating system. • Usage data: pages visited, time spent, referring URLs. • Cookies: we use a secure session cookie (__Host-lip-session) for authentication. Cloudflare may set additional cookies for security and performance.
2. How We Use Your Information
We use your information to: • Process and fulfill your orders. • Manage your account and VIP rewards program. • Send order confirmations and shipping updates. • Send marketing communications (only with your consent via newsletter signup). • Improve our Site and services. • Prevent fraud and ensure security. • Comply with legal obligations.
3. Information Sharing
We do not sell your personal information. We share your information only with: • Stripe, Inc.: to process payments. Stripe's privacy policy applies to payment data they handle. • Cloudflare, Inc.: for content delivery, security, and DNS. Cloudflare processes your IP address and request data. • Google Fonts: font files are loaded from Google's servers, which may log requests. • Email service providers: to send transactional and marketing emails. We may also disclose information when required by law or to protect our rights.
4. Data Security
We implement industry-standard security measures including: encrypted connections (HTTPS/TLS), secure password hashing (Argon2id), HttpOnly and Secure session cookies, rate limiting on sensitive endpoints, input validation on all forms, and regular security reviews. No method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your account information for as long as your account is active or as needed to provide services. Order history is retained for accounting and legal compliance purposes. You may request deletion of your account by contacting us. Session data is automatically purged after 30 days of inactivity.
6. Cookies and Tracking
We use the following cookies: • __Host-lip-session: Authentication session cookie. HttpOnly, Secure, SameSite. Essential for site functionality. • Cloudflare cookies: __cf_bm and similar cookies for bot protection and performance optimization. We do not use third-party advertising cookies or tracking pixels. We do not participate in cross-site tracking.
7. Your Rights — California Residents (CCPA)
If you are a California resident, you have the right to: • Know what personal information we collect and how it is used. • Request deletion of your personal information. • Opt out of the sale of personal information (we do not sell personal information). • Non-discrimination for exercising your privacy rights. To exercise these rights, contact us at [email protected]. We will respond within 45 days.
8. Children's Privacy
Our Site is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes are effective immediately upon posting. We will notify registered users of material changes via email. Your continued use of the Site after changes constitutes acceptance.
11. Contact Us
For privacy-related questions or requests, contact us at: [email protected]. Lipology Events LLC, United States.